Airport pickups and city departures

For airport arrivals, your confirmation includes step‑by‑step pickup instructions and a contact number. We track flights and adjust the dispatch time if you land early or late. A grace period covers baggage and customs; if congestion at YVR extends wait times, we’ll keep you updated. For hotel or residential pickups, your driver sends an ETA text before arrival and meets you at the lobby or curb. The same reliable approach applies to late‑night departures and early‑morning rides.

Luggage, skis, and bikes

Traveling with skis, snowboards, strollers, or bikes? Tell us during booking so we assign the right vehicle. Roof racks and interior configurations vary; with a heads‑up we can fit long bags and multiple suitcases securely. Please wrap bikes for protection and arrive with gear dry when possible—wet snow gear can be bagged to keep the cabin comfortable. If you need a quick grocery stop en route, add it to your booking and we’ll factor it into your timeline.

Travel timing tips for the sea‑to‑sky

Weekends and powder days are busy on Highway 99. Leaving Vancouver before 8 am or after the morning peak often shortens the drive north, while Sunday afternoons can be slower heading south.

Pricing clarity and policies

Our flat‑rate model keeps your taxi to whistler simple: one price per vehicle, clear inclusions, and optional extras you can add up front. Typical add‑ons include child seats, additional stops (grocery, viewpoints), and extended wait time for errands. Your confirmation shows the cancellation window, any night‑hour surcharge, and what happens in the rare case of severe weather. No surprises on the invoice—what you agree to at checkout is what you pay.